SOL Tracker
Frequently Asked Questions
  


Summary:

  After downloading and installing the upgrade from the web, the installation program asks if I want to reboot the system.  When I choose YES, nothing happens.  Do I need to reboot?

Details:

  This can happen on computers with Windows 2000, and is a flaw in the third party installation program that we use (and thus out of our control to fix).  A reboot is required after upgrading the software, or you may encounter low memory related problems, like graphics not showing up or error messages from the system related to low resources.  If clicking YES does not automatically reboot your system, you should reboot it manually through the Windows Start menu before running the program.  No permanent damage will be done if you do run the program immediately after installing it, but the program may not function properly until you reboot.

Note that if you do run the program without rebooting, and need to use Task Manager (CTRL+ALT+DEL) to end it due to the error messages, remember to compact the Program File prior to running it.  You should always perform this task if the program ends abruptly.


Last Modified: April 07, 2004
Versions Applicable to: 4.0