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Some computers may lock up during the
"Indexing" section of the Data File update, and we are not sure
why. It may be a resources issue. However, this is one of the last
steps during the update process from Revision "B" to "C",
and you can manually perform the final steps.
To manually complete the update process from "B" to "C",
follow these steps. These steps are not meant to be taken in lieu of
the automated process, but only if the automated process locks up during the
"Indexing" section. There are other processes prior to
Indexing that should have been completed successfully by SOL Tracker.
Follow these steps:
- Open your Data File directly with Access 2000.
- Go to the Tables section and double-click on the
Settings table to open it.
- There should only be one record (row) in this
table. Locate the Revision field and change the "B"
to "C" (don't use the quotes shown here).
- Close Access 2000.
- Run the Compactor utility on both the Program
and Data File.
- Open SOL Tracker. At this point, if you have
upgraded your software from "B" to "D", you will be
prompted about having SOL Tracker update your Data File from
"C" to "D". Choose to postpone the update
process for now.
- From the Main screen, go to Utilities and
then click on the Data Utilities button.
- Click on the Index Data tab.
- Check the checkbox to process all records, then click
on the button to start the Indexing.
- Depending on the amount of data, this may take a while,
but you'll see a progress meter displayed during the process.
- Once the Indexing is complete, exit SOL Tracker.
- Start SOL Tracker again. If you are prompted to
update your Data File from "C" to "D", choose to
do so now.
- Your Data File is now updated.
Note that if you are using a networked Data
File, only one user needs to perform the update process on that Data File.
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