This document should be able to answer some of the more frequently asked questions about using and managing SOL Tracker Version 4. The questions are organized by section, and more recent questions are higher in each list. Just click on a question and you will jump to that answer. This FAQ is frequently updated, so check back with it often.  If, after scanning this FAQ and the SOL Tracker User's Guide, your questions have not been answered, you may contact Technical Support.

There are additional FAQ questions from previous versions of the software (i.e.; 3.1 and below). You might find an answer to your question there.

Installation & Setup   Error message about references when starting the program Manually disabling the AutoUpdate feature through the Windows Registry How to control the automatic upgrading of installed software Program reports that it "can't close now" when exiting. Rebooting after installing an upgrade Importing Course Grades into the System Fixing Access 2002 Installation Problems How to convert a Data File from a previous version Deleting Spring 2002 data when updating a Data File to version 3.1 Update process locks while Indexing Data when upgrade from version 3.0b How to gain access to the admin account scrrun.dll error message when installing onto Windows 2000 How to set up a Data File provided to me on CD by Successline Running SOL Tracker with Access 2003 Printing & Reports   Identifying students retroactively meeting the new Modified Standard Diploma requirements AYP reports show low enrollment numbers Different numbers of students show up on SPBQ reports 1995 Standard End-of-Course tests not showing up on reports Importing Data   Fall 2003 8th Grade English and Math Expedited Re-Takes Using 5-digit Course Codes How to export verified credits from SOL Tracker Maintenance   How to add a new school to the system Data File reports as Busy even though no one is attached Using SOL Tracker

IMPORTANT NOTICES VERSION 4.0 NOW AVAILABLE: Version 4.0 has been released!  This is a significant upgrade, adding much more functionality to the software, including new No Child Left Behind reporting, tracking of many more fields, improved report organization, features designed for guidance counselors, variable graduation requirements, automatic upgrades via the web, plus much more.  Refer to the  What's New in Version 4.0 document for details on the new features. Please contact Successline to obtain a copy.   KEEP INFORMED ABOUT UPDATES AND INFORMATION REGARDING SOL TRACKER... Click here to send an email to us in order to be added to our contact list.  With this, we will inform you via email of any important information or updates regarding the software.  Please be advised that we hold all contact information as strictly confidential, and it will be used only for the purposes stated here, and that it will never be given to any other entity.  Best viewed with